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Store Policy

At Brix Wine, we take pride in offering a warm, welcoming atmosphere and exceptional wine experiences — whether you're joining us in person or purchasing through our store. To ensure transparency and smooth service, we’ve outlined our store policies below.

Customer Care

We’re committed to providing outstanding service and top-tier products. Whether you’re attending an event, ordering a custom charcuterie board, or purchasing wine for home, we aim to make every interaction excellent.

  • If you have any questions, concerns, or feedback, please contact us at info@brixdetroit.com.

  • If a product is defective or not up to our usual standards, please notify us within 48 hours of purchase for resolution.

  • All charcuterie catering orders must be placed at least 48–72 hours in advance and are subject to availability.

Privacy & Safety

Your privacy matters to us. Any personal information you share with Brix Wine (such as your name, email, phone number, or payment details) is used strictly to process orders and enhance your experience.

  • We do not sell, rent, or share your information with third parties.

  • All digital transactions are protected with secure encryption.

  • In-person events are conducted with your safety in mind. We reserve the right to refuse service to anyone exhibiting disruptive or unsafe behavior.

Payment Methods

- Credit / Debit Cards

© 2023 Brix Wine. All rights reserved.

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